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How ebobet Handles Your Personal Information

When you open an account with us, you share information — and we take that seriously. This policy explains exactly what we collect, why we collect it, and how we keep it safe, including data tied to your bKash, Nagad, or Rocket transactions.

Data collected at sign-upPayment data — bKash, Nagad, RocketCookie and device trackingYour right to access or delete dataJurisdiction-dependent access

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REACH OUR TEAM

Contact Us About Your Privacy

If you want to access the data we hold on you, request a correction, or ask us to delete your account information, our support team handles all privacy requests. Reach out through any of the channels below and include your registered account email so we can locate your records quickly. We aim to respond to all data requests within a reasonable timeframe consistent with applicable law.

Live Chat Start a live chat from the account menu — available during our support hours for privacy questions, data access requests, and account queries.

Email Support Send your privacy request to our support email with your account details. We confirm receipt and follow up within the period required by law.

Help Centre The help centre covers account data, cookie settings, and how to submit a formal data request — accessible from any device, including mobile.

DATA SECURITY STANDARDS

How We Protect and Manage Your Data

Your account security starts at login — we use OTP verification tied to your registered mobile number, so access requires something only you hold. Data in transit is encrypted, and payment flows through bKash, Nagad, and Rocket use the same secure channel as your wallet app. We review access logs regularly to flag any sign-in from an unfamiliar device or location in Dhaka or elsewhere, and we act on those flags before they become problems.

Encryption

All data moving between your device and our servers is encrypted. We do not store raw payment credentials — only the transaction references needed for account reconciliation.

Cookie Controls

We use functional and analytics cookies. You can manage cookie preferences through your browser settings at any time; disabling analytics cookies does not affect your ability to log in or play.

Data Retention

We keep your account data while your account is open and for the period required after closure. When retention periods expire, data is deleted or anonymised on a scheduled basis.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or request deletion by contacting support. Rights vary depending on your local law and eligible region.

What We Collect and Why

ebobet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information needed to run your account — your name, contact details, and payment identifiers linked to bKash, Nagad, or Rocket. When you make a deposit or withdrawal, the transaction reference and wallet number are logged so we can verify the transfer and resolve

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any disputes. We also collect device and session data: your browser type, IP address, and the pages you visit inside the lobby. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal information to third parties. Data shared
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with payment processors — including the mobile wallet providers you use — is limited to what those processors need to complete the transaction. We retain account data for as long as your account is active and for a period after closure as required under applicable law.
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If you are accessing the platform from Bangladesh, availability and data handling obligations depend on local law and eligible regions. We update this policy when our practices change, and we will notify you through your registered contact.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

Below are the questions we hear most from account holders about how their data is handled. If your question is not covered here, live chat or email support can help directly.

We collect your name, contact details, and the payment identifiers linked to your bKash, Nagad, or Rocket wallet. Device and session data is also recorded to protect your account from unauthorised access.

We share data only with payment processors — like your mobile wallet provider — and only the details those processors need to complete a transaction. We do not sell your personal information.

Contact our support team via live chat or email with your registered account details. We will locate your records and respond within the period required under applicable law for your region.

Yes. Submit a deletion request through support. We will action it in line with our retention obligations, which vary depending on your local law and how long your account has been active.

We use functional cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can disable analytics cookies in your browser settings without affecting your account or access.

Transaction references tied to bKash, Nagad, Rocket, or bank transfers are retained for the period required by applicable financial regulations, then deleted or anonymised on schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFootball Oddszone InfoEbobet Glossary

How ebobet Handles Your Personal Information

Contact Us About Your Privacy

How We Protect and Manage Your Data

Encryption

Cookie Controls

Data Retention

Your Rights

Common Questions About Your Data

01 What personal data does ebobet collect when I open an account?

02 Does ebobet share my data with third parties?

03 How do I request a copy of the data you hold on me?

04 Can I ask ebobet to delete my account data?

05 How does ebobet use cookies, and can I turn them off?

06 What happens to my payment data after I close my account?

Privacy Policy

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